Online Enquiry Response
Website enquiry emails and messenger chatbot messages are crucial for businesses to receive because they provide opportunities to engage with potential customers. These messages indicate that someone is interested in the products or services being offered and reaching out for more information. Businesses can establish trust and credibility with potential customers by responding promptly and professionally to these enquiries. Additionally, enquiry emails and messenger chatbot messages provide valuable feedback about the business's website and marketing efforts, which can be used to improve customer experience and ultimately increase sales.
One way to do this so that your emails do get received by both parties is to use a free service like Sendgrid, which lets you send up to 100 emails a day. If you use Google for your email, you can also send emails for free by setting up an API key. Responding quickly and professionally to enquiry emails and chatbot messages is essential because they show that someone is interested in your business. By doing this, you can build trust with potential customers and get feedback that can help you improve your website and marketing. This can ultimately lead to more sales.