You can check your online reputation score by clicking the button below and entering your business name (exactly as it appears on your Google Business listing). Follow the simple wizard; if you can't find your business, it may indicate an issue with your online presence. Don't worry—we're here to help! Reach out to us through the form on this page, and we'll help you set up your online presence correctly.

To maximise the benefits of the smefindr and working with Small Business Digital, follow these simple steps:

• We'll set up your business on smefindr and launch your first Review request campaign.
• Participate in our monthly 1-hour training and management program.

Dedicate a small amount of time each week to:

• Schedule social posts
• Create campaigns for new reviews
• Implement our strategy to boost local SEO

Now, suppose you prefer us to manage this process for you! In that case, we'll discuss a customised plan to ensure consistent growth in reviews and Google Local Search rankings through ongoing optimisation."

Our Reputation Management solution and strategy are designed for any local business. To use our service, you'll need a business name, a principal place of business address, and a phone number. Additionally, we recommend having a website and a social media presence on platforms such as Facebook, Instagram, Google, X (formerly Twitter), YouTube, Apple Business Connect, and LinkedIn to maximise your online presence. We're here to assist you if you need help setting up these assets!

Today, online reputation management is undoubtedly your business's number one task in winning and outranking your competitors online. By utilising reviews, listings, social media management, messaging, referrals, and web chat, you can build credibility, increase visibility, drive sales, and deliver exceptional customer experiences. These essential modules help you manage your online reputation, engage with customers, and stay ahead of competitors, ultimately driving growth and success.

To get started, you can either fill out the contact form on this page or schedule a 15-minute discovery session to see how we can assist you. We will then walk you through the onboarding process to ensure that we are the right fit for each other. After that, we will create a Google Worksheet for you to fill out. In the worksheet, you will confirm details, add business information, establish FAQs, and upload contacts, image assets, social media links, and branding assets.

If you need more information, feel free to contact us through the form or schedule a discovery Zoom meeting to discuss it further.

After you have completed the requirements listed above, including the Onboarding Document, and obtained the necessary permissions for your digital assets, we can speed up the setup process.

Here's what to expect:

1. A quick pre-onboarding Zoom session to go over the agreement terms and confirm your business credentials and digital asset ownership.
2. Signing the agreement and scheduling a 90-120-minute Onboarding Zoom session.
3. Getting up and running on the same day as the onboarding Zoom session!

Our efficient process ensures a fast and smooth setup. 

Do you need more information? Feel free to contact us through the form or schedule a discovery Zoom session to discuss this further.

Yes, we offer comprehensive reputation management services. We have successfully provided these services to numerous clients. Additionally, for the first 3 months, you will have the opportunity to have 1 hour of personalised consultation with Mike each month. If you are interested in our management services, we can schedule a discovery Zoom meeting to discuss your requirements and assess if we are a good fit to collaborate. Our team has extensive experience and receives support directly from the software developer, ensuring efficient and effective issue and software upgrade management.

After you have completed the setup process and adhered to our best practices (which are covered during onboarding and reinforced in our one-hour meetings during the first three months), you should start seeing results within a few days. Our clients have experienced significant improvements in their Google Local Search rankings, with some businesses moving from position 43 to the top 10 within just a month. However, this will only happen with consistent effort and by following the proposed strategy. All you need to do is stick to the plan and provide the necessary information to ensure progress is maintained. We are dedicated to delivering results, but we need your commitment and effort to make it happen.

Yes, you can add staff members as users and specify their roles, and there is no additional cost for adding more users - Winning!

As the account owner, you have complete control to:

• Add and remove user roles
• Monitor staff activity
• Set up workflows for scheduling social media posts or managing tasks
• Use the unified inbox to:
• Comment on conversations
• Assign conversations to users or teams for follow-up

This feature lets you streamline tasks, enhance collaboration, and maintain full visibility of your team's activities. You're always in control.

Our expertise extends beyond Reputation Management.

We provide a range of services, including:

• Digital Strategy
• Meta and GBP Audit, Fix-up or Setup
• Facebook Ads
• Social Media Strategy
• Content Strategy
• Content Creation
• Google Local Ads
• smefindr User Account Management

We're a one-stop shop for your reputation management and digital needs. To learn more, book a Discovery Zoom or contact us through the form on this page.

No, you only need one login for all modules. As the owner, you have:

• Centralised access to everything, including support
• Ability to assign workmates and set up teams with specific roles
• Control over access levels so you can restrict access to specific modules for each team member

This single-login approach simplifies management and enhances security. To find out more, let's discuss!

Owning your business's digital assets is vital for your business, as well as integrating your business into the smefindr platform and protecting your business's long-term interests. As the business owner or business manager, you risk compromising your business's reputation, marketing efforts, and goodwill if you don't control these assets - this can lead to significant financial losses and even legal issues. Shockingly, only 20% of business owners or managers currently control their digital assets, making it a critical issue to address. Don't let your hard work go to waste – take control of your digital assets today!

Yes, we offer consulting services!

When you bring us on as a consultant, you'll receive:

• Ongoing guidance and support
• Regular check-ins to ensure your account is on track and you're following the strategy

With over 150,000 local businesses and brands worldwide successfully using the platform, we have the knowledge, capabilities, first-line support, and experience to adapt our consulting services to fit your needs. Whether you want to outsource completely or work with your in-house team, we're flexible and ready to help.

Our primary focus is on local businesses with a physical address, but we can also help eCommerce businesses with:

• At least 100 verified reviews in the last 12 months
• A minimum average rating of 3.5 stars

With our Google Seller Ratings module, we can help you generate 100 reviews within 4-6 weeks, a significant boost that can lead to increased leads without additional marketing spend. If you're an eCommerce business, book a discovery call with us, and we'll connect you with an eCommerce expert to explore how we can assist you and the potential for growth.

No, the smefindr platform is a comprehensive solution that can replace multiple tools.

With the Reputation Management modules, you can:

• Manage contacts and customer interactions
• Create and schedule social media content across all platforms
• Monitor and respond to customer engagements through the unified inbox
• Request reviews and maintain online listings
• Set up users, teams, and automated workflows

The smefindr platform is designed to streamline your operations, saving you valuable time and simplifying your workflow. Even if you already have existing tools, smefindr covers all your needs in one dashboard, making you more efficient and productive. Feel free to reach out and discuss!

We partner with digital and marketing agencies like yours!

Let's schedule a discovery session to discuss your business goals and explore how these services can help you:

• Enhance your offerings
• Increase revenue
• Deliver more value to your clients
• Higher client retention
• Give your clients the same opportunity to get the same great results as the high-street agencies
• Simple for teams to manage

We'll determine if our services align with your agency's needs and goals.